Yesterday evening I spoke with Euan Semple, wise man of the web who helps business understand the value of community and the new class of tools that can loosely be described as ’social media.’ I’d previously seen him Tweet about trying to find a saas/cloud based billing application. Euan is hiring a virtual assistant to [...]

 
icon for podpress  Euan Semple [15:32m]: Play Now | Play in Popup | Download
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inDinero – one to watch

September 2, 2010
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I stumbled across this report at TechCrunch about inDinero in a C round where it hopes to raise $1 million. That’s pretty good for a new vendor in the apps space but reflects the interest in SaaS/cloud apps that are aimed at the very small business (VSB.) Founder Jessica Mah traces here entrepreneurship back 7 years [...]

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You know how…

September 1, 2010
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…sometimes someone says what many think but are otherwise afraid to articulate in public.
Adrienne Gonzalez is a master of that genre of writing. I throughly enjoy her stuff and highly recommend. I’m sure she has taken to heart Stephen Fry’s admonition of all those who sniff at use of the F… word. That is part of [...]

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Lessons from ClearBooks failure

September 1, 2010
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Earlier today I learned that ClearBooks had ‘unexpected downtime.’ Whenever you see that phrase you should substitute: ‘total cock up.’ To its credit, ClearBooks tried to communicate the issue on GetSatisfaction but in doing so exposed fundamental weaknesses of which buyers should be aware. From the GS trail:
We are currently experiencing a problem with our [...]

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Kashflow tinkers with the user interface: an exclusive peek

August 31, 2010
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I’ve known for some time that Kashflow is refactoring its user interface. Both Duane Jackson, CEO Kashflow and I agree that in its current iteration it is out of date and by making changes, he hopes this will encourage more people to come on board. User interfaces are always the subject of much angst among [...]

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Hayes Knight: at last someone gets 21st century knowledge sharing

August 30, 2010
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Ross Mayfield, co-founder SocialText pointed me to a case study of Hayes Knight, an ST customer that in my view ‘gets’ the connections between socializing tools and CRM as applied to professional services firms. Progress at last. I’ve only been saying that firms need to grasp this way of working for the last five years. [...]

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Can’t blog? Create a digital newspaper with paper.li

August 30, 2010
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Neville Hobson does an excellent job outlining the way paper.li works and what it can mean for communications:
…the newspapers you create with Paper.li aren’t about the people in your community who tweet but rather what they link to. I was explaining it to a friend yesterday when I saw that he clearly couldn’t see the remotest [...]

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Another reason to can time sheets

August 30, 2010
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I’m seeing a steady stream of firms eschewing the time sheet in favour of fixed pricing. Nice. Yesterday I came across a great reason for doing so. Check this post from an AWeb reader:
Basically, I have done bookkeeping work for one of my client but, unfortunately there is no engagement letter / contract and now [...]

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Weekend head scratcher: on giving away and the big value picture

August 29, 2010
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When I started AccMan I learned early on that one of the key tricks to success is about giving things away. 80% of what I know I give away in public blogs. Whether that 80% is worth something is a moot point but it is the 20% I don’t talk about in the public domain [...]

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Innovation in the CFO’s office

August 25, 2010

While I tend to concentrate on professional services firms a couple of questions were raised this week that got me thinking. The last two days I’ve been out in Silicon Valley in analyst briefings with Workday and SAP Labs.
Workday is noodling over and endeavouring to redefine the meaning of work. One of its trains of [...]

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