Sage's odd interim statement

by Dennis Howlett on February 6, 2009

You would have thought that at a time when investors and other industry watchers are looking for more transparency that companies would go out their way to provide as much information as possible. Not Sage. These days, you have to dig through the .com site to find the investors’ area but that’s only the start of your issues.

On February 4th, Sage issued a brief ‘interim management statement’ about performance in the final part of the year ended December 31st, 2008. No top line figures, in fact almost no figures at all other than a bland statement concerning trading and an indication of the company’s net debt position:

Trading for the period was consistent with management expectations at the time of the 2008 preliminary results announcement on 3 December 2008. Continued strength in subscription revenues has offset the impact of a subdued market for software and software-related services.

Our UK business showed a resilient performance in volatile market conditions. After a very strong performance last year and in weakening economic conditions, revenue growth in Mainland Europe slowed as anticipated. North America is operating in particularly challenging market conditions, which affected performance in all divisions. Rest of World experienced good revenue growth in slowing market conditions.

The weakening of sterling had the effect of enhancing the Group’s results for the period. Cash generation remained strong, and the Group continues to pay down gross debt. However, the impact of currency translation increased reported net debt to £649m as at 31 December 2008 (30 September 2008: £541m). The Group remains comfortably within its banking covenants with committed financing facilities in place until 2011.

Paul Walker, Chief Executive, commented: “We are pleased to report that, despite volatile conditions in many of our markets, overall trading remained in line with our expectations at the time of our preliminary results in December 2008. Subscription revenues continue to show good growth, offsetting the anticipated contraction in software and software-related services. We continue to manage our cost base to protect profitability. We believe that these results demonstrate the continuing resilience of our business model. However, it is still early in our financial year, and we remain alert to the challenging economic environment.”

[My emphasis added.]

What do we make of that? Well – without much else to go on it’s pretty difficult to be certain. John Oates at The Register described the results as ‘Sage struggles.’  However, here’s a few pointers:

  • Cash is king and the fact a weakening pound improved results but worked against the debt position tells me they didn’t hedge very well. A ballooning of £108 million or some 20% in three months is of concern. The fact the company remains within covenants will mollify their bankers but there will need to be a major currency adjustment for Sage to be more comfortable. Who wants to bet on that?
  • Sage is the classic leveraged company that has grown through acquisition. Even though it may generate plenty of free cash, it is now dependent upon subscription revenues to fuel any growth. Given it made few acquisitions in 2008 and they only totaled £35 million, expect almost nothing of any consequence as the company hunkers down.
  • Note the emphasis on protecting profitability. That’s a reflection of its shift towards support services rather than innovation and a weakening market for its product lines.
  • Sage’s investment in innovation has been historically poor. With so many acquisitions, I estimate that a good 70-80% of R&D goes on maintaining and fixing the existing application set. Since that total is around 9-10% of total revenue, it’s not hard to see there is little money for taking product forward. Think £35 million across all product lines. That’s a flea bite for a company generating £1.3 billion.
  • Its recent brush with on-demand has not got off to a good start, despite a claimed 18 months’ development. As of today, SageLive remains closed more than a week after security problems left the company with little alternative but to take the service offline. Sage has told me they will provide an update as soon as they can. In the meantime, how will the launch be funded as the company looks to reach out to the growing on-demand market? How will it convince its accounting channel that it is delivering a solid product?
  • The biggest question mark must be over the Americas. Sue Swenson, the US CEO has almost been invisible since her appointment and I notice the company appointed yet another CTO in January. At the recent US kickoff, channel partners were shown very little of consequence they can offer as ‘new’ to customers. I believe the Emdeon healthcare division remains unstable but is a millstone from which Sage cannot extricate itself. In theory, this should be a relatively solid market even in these turbulent times yet the company has gone backwards almost since day one.
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  • Hi Duane, thanks picked up your Twitter about the Sage director's shares sell;-)
  • Interesting to see the view from the other side of the pond, Wayne.

    I also wondered if you'd missed out a "not" in your sentence about the future game, Could you clarify?

    I agree 100% on the marketing engine. That and the channels they have in place. From the reports I get back from my people scouting the reseller channels, it's ripe for SaaS if it can be set up properly.

    Duane
  • From my perspective I'm not seeing a lot of interest from prospects in switching accounting systems unless it is a move to a niche accounting package.

    There has to be a tangible benefit to get a prospect interested in making a migration. The old "grass is always greener" theory is not working for more and more prospects - some of who are on their fourth and fifth accounting system and are much wiser.
  • First I think Sage USA has a lot of room with the margins they pay their channel for maintenance. I don't expect those to stay at the same rate forever. Manage the margins and you'll have instant improved US results. The trick is how to do this without alienation.

    Second, interesting mention of CA..

    From my perspective Sage has an excellent marketing engine. My installed base clients are extremely interested in many of the products Sage spotlights in their web casts.

    I think this is a huge plus for Sage.

    With some fine tuning of pricing (there are too many flavors of the same product which make it confusing to the customer) they could be poised to drastically increase their sell through to the installed base.

    For the win -- here's what needs to happen with Sage. Make all their individual acquisitions act like one company and not separate P&Ls -- that's the only way to streamline pricing and offerings.

    Just before there was executive turnover about a year ago Sage underwent a big restructuring. I'm not sold managing each each piece of the company as a standalone is long term beneficial.

    I have no inside information on this whatsoever. Sage is the only product we've carried for the last 22 years so they ARE doing many things right.
  • Excellent insight Wayne and thanks for that.
  • Full Disclosure: As a Sage VAR in the USA - I am not independent with respect to these comments.

    Dennis - I noticed this release and had similar thoughts. For the moment I've written the release off to just awful market conditions. I think the ERP marketplace as a whole is coming to the realization that the future game may be installed base sales and maintenance and upgrades. Acquisitions are both a blessing and a curse. During the time companies are making lots of acquisitions their financial results are difficult to evaluate because of rapid growth and changing structure of the company (added divisions and products).

    I watch with the same curiosity and do not think that the US operations will be allowed to languish indefinitely.
  • @wayne - thanks for your candor. Was that a typo where you say: "the future game may be installed base sales and maintenance and upgrades?"

    It is possible to understand all the moving parts if the company doesn't move the goalposts (as CA did) and you've a good insight into the way it hangs together. Helps if you've done a bit of M&A; yourself ;)

    They can't let the US languish - who would take the assets? But Emdeon is a genuine concern.
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